Legal Information
Privacy Policy, Terms of Service, Disclaimer, and Refund Policy for RodentGuard (rodentcontrolbendor.com).
Privacy Policy
This Privacy Policy explains how RodentGuard collects, uses, and protects information when you visit rodentcontrolbendor.com or contact us for rodent control services in Bend, OR and the surrounding area.
Information We Collect
When you contact us by phone, submit a form, or request an estimate, we may collect your name, phone number, email address, property address, and details about the service you’re requesting. We may also collect standard technical information such as browser type, device, and pages visited through cookies and analytics tools.
How We Use Your Information
- To schedule inspections, respond to inquiries, and provide estimates
- To communicate about appointments, services, and follow-ups
- To improve our website and understand how visitors use it
- To comply with legal obligations where required
How We Protect Your Information
We take reasonable administrative and technical measures to protect the personal information you share with us. We do not sell your personal information to third parties. Information may be shared with service providers who help us operate our business (such as scheduling or payment processing tools), strictly to support those functions.
Cookies
Our website may use cookies to improve functionality and analyze traffic. You can disable cookies through your browser settings, though some site features may not work as intended.
Your Choices
You may contact us at any time to ask what information we hold about you, request corrections, or request deletion, subject to any legal or contractual retention requirements.
Contact us at contact@rodentguardbendor.com or (541) 541-3310.
Terms of Service
These Terms of Service govern your use of rodentcontrolbendor.com and any services booked through RodentGuard. By using our website or scheduling a service, you agree to these terms.
Services
RodentGuard provides rodent inspection, removal, exclusion, cleanup, and prevention services in Bend, OR and surrounding Central Oregon communities. Specific recommendations and pricing are provided after an on-site inspection and may vary based on property conditions.
Estimates & Scheduling
Estimates provided prior to an on-site inspection are approximate. Final pricing is confirmed after inspection based on the scope of work required. Appointment times are scheduled on a best-effort basis and may be adjusted due to weather, access issues, or unforeseen circumstances.
Website Use
Content on this website is provided for general informational purposes and does not constitute professional advice for your specific situation. You agree not to misuse the website, attempt unauthorized access to our systems, or use content from this site without permission.
Limitation of Liability
RodentGuard is not liable for indirect, incidental, or consequential damages arising from use of this website or delays in service scheduling, to the fullest extent permitted by law.
Changes to These Terms
We may update these Terms of Service from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
Disclaimer
The information provided on rodentcontrolbendor.com, including blog content, service descriptions, and FAQs, is for general informational purposes only and should not be relied upon as a substitute for an on-site professional inspection.
No Guarantee of Results
While RodentGuard uses industry-standard methods for rodent removal and exclusion, pest activity can be unpredictable. We do not guarantee that a property will remain permanently free of rodent activity, particularly where structural conditions, surrounding environment, or property maintenance change after service.
Third-Party Links
Our website may reference or link to third-party resources, including local government or public health sites. We are not responsible for the accuracy or content of external websites.
Professional Judgment
Recommendations provided by our technicians are based on professional judgment at the time of inspection. Property owners are responsible for making final decisions about which recommended services to proceed with.
Refund Policy
We want every customer to feel confident in the service they receive. This policy outlines how refunds and service adjustments are handled.
Service Deposits
Where a deposit is collected to schedule an appointment, it will generally be applied toward the total cost of service. If you cancel with reasonable notice before the scheduled appointment, deposits are typically refundable; late cancellations or missed appointments may be subject to a cancellation fee.
Completed Services
Because rodent control involves labor, materials, and property-specific work, completed services are generally non-refundable. If you’re not satisfied with a completed service, please contact us directly — we’ll work with you to review the situation and determine an appropriate resolution, which may include a follow-up visit at no additional cost within our service warranty period.
Billing Errors
If you believe you were charged incorrectly, contact us within 30 days of the charge so we can review and correct the issue.
We’re happy to help. Call (541) 541-3310 or email contact@rodentguardbendor.com.
Questions About These Policies?
RodentGuard is happy to clarify anything on this page — just reach out.
📞 Call (541) 541-3310📍 107 SW Columbia St, Bend, OR 97702
